Short articles, written by someone who has done it.
Each one takes two to four minutes and describes what the product does today, not what is planned.
Getting calls in
- Connect Ringba
Paste an API token, pick the accounts, see what the import will cost, and the call log syncs every 30 minutes from then on.
3 min read - Connect a Google Sheet of recording links
Any system that can write a row with a link to the audio can be a source. You confirm the column mapping once.
4 min read - Bring in recordings from anywhere
Drop audio files onto the uploader, connect a Google Drive folder, or use a sheet of links.
2 min read
Reading the findings
- What you track, and how it is decided
Six standard blocks plus the questions specific to your business — proposed from your calls, confirmed by you.
4 min read - Discovery: finding the questions you did not think to ask
A 25-call sample, read for patterns your schema is not catching. Runs weekly, or whenever you ask.
3 min read